Effective Date: 07/21/2026
LifeBook (”LifeBook,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your information when you use the LifeBook mobile application and related services.
LifeBook helps users preserve personal memories by using artificial intelligence (“AI”) to transform conversations into written stories, digital books, and personalized printed books. By using LifeBook, you acknowledge that your information will be processed as described in this Privacy Policy.
We collect information that you voluntarily provide to us, information generated while you use the app, and limited technical information necessary to operate and improve our services.
When you create an account or place an order, we may collect:
LifeBook is designed around the stories and memories you choose to share.
Depending on how you use the app, we may collect:
Voice recordings are temporarily processed to create transcripts and generate AI responses. Original audio recordings are automatically deleted after processing, as described in this Privacy Policy.
When you purchase products or services through LifeBook, we may collect:
LifeBook does not store your complete payment card information.
To operate and improve LifeBook, we may collect limited information regarding how you use the app, including:
We collect information in the following ways:
Information you provide directly
You provide information when you:
Information generated while using the app. Certain information is generated automatically as you interact with LifeBook, including technical and usage information necessary to provide our services.
Information generated through AI processing. During interviews, LifeBook converts your voice into text, generates AI responses, and creates personalized stories using artificial intelligence technology.
We use your information only for legitimate business purposes related to providing LifeBook services.
These purposes include:
We do not sell your personal information.
Artificial intelligence is a core feature of LifeBook.
To provide LifeBook’s interview and story creation features, certain user content is securely processed using third-party artificial intelligence services.
This processing enables LifeBook to:
LifeBook currently uses OpenAI to provide certain AI-powered features.
Depending on the feature being used, information processed by our AI provider may include:
This information is transmitted only as necessary to provide the AI-powered features you request.
LifeBook does not use your identifiable stories, conversations, or personal memories for advertising or marketing purposes without your permission.
Only the minimum information necessary to provide the requested AI-powered feature is shared with our AI provider.
OpenAI acts as a third-party service provider that processes information solely on LifeBook's behalf to provide the AI-powered features you request.
LifeBook does not permit your content to be used to train OpenAI's AI models when processed through the OpenAI API. Your information is processed solely to provide the AI-powered features you request.
AI-generated content is intended to assist in creating your stories and may occasionally contain inaccuracies. We encourage users to review generated content before saving, downloading, or ordering printed books.
You retain ownership of the personal memories, stories, and content you provide through LifeBook.
We do not sell or rent your personal information.
We share personal information only when necessary to provide LifeBook services or when required by law.
We may share information with:
LifeBook securely shares the minimum information necessary with our AI provider, currently OpenAI, solely to generate AI interview responses, create personalized stories, and provide AI-powered features requested by you.
We may share information with trusted technology providers that help us securely operate, host, maintain, and support LifeBook.
We may share transaction-related information with third-party payment processors to securely process purchases.
When you order a printed book, we may share only the information necessary to:
We may disclose information when necessary to:
All third-party service providers receive only the information reasonably necessary to perform the services requested. We require these providers to process personal information only for authorized purposes and to maintain privacy and security protections comparable to those described in this Privacy Policy.
We retain your personal information only for as long as necessary to provide LifeBook services, fulfill your requests, comply with legal obligations, resolve disputes, and enforce our agreements.
Original voice recordings are retained only for the time necessary to process your interview and are automatically deleted after processing.
Interview transcripts, generated stories, book files, and related content are retained while your account remains active unless you choose to delete them.
You may delete your account at any time through:
Dashboard → Settings → Delete Account
When your account is deleted, we will delete or anonymize your personal information and associated content, including transcripts, generated stories, and book files, except where retention is required by law or reasonably necessary to complete outstanding transactions, prevent fraud, resolve disputes, or enforce our legal rights.
We maintain administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Information transmitted between your device, LifeBook, and our trusted service providers is protected using encrypted connections and industry-standard security measures during transmission and storage.
Although we use commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
Please note that withdrawing consent for AI processing or deleting your account may prevent you from using certain LifeBook features.
To exercise your rights, including requesting deletion of your personal information and associated content, you may use the account settings within the app (Dashboard → Settings → Delete Account) or contact us using the information provided below.
LifeBook is intended for users who are at least 13 years of age.
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will promptly delete that information.
If you believe a child has provided personal information to LifeBook, please contact us so we can investigate and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make material changes, we will update the Effective Date at the top of this Privacy Policy. Continued use of LifeBook after an updated Privacy Policy becomes effective constitutes acceptance of the revised policy, where permitted by applicable law.
LifeBook asks for your explicit consent before your voice recordings, interview transcripts, and related story content are shared with our third-party artificial intelligence provider to enable AI-powered features.
During account creation, you will be asked to acknowledge and agree that your voice recordings, interview transcripts, and related story content may be securely processed by our AI provider, currently OpenAI, solely for the purpose of conducting AI interviews, generating responses, and creating your personalized stories.
If you choose not to provide this consent, AI-powered interview and story generation features will not be available.
If you have any questions about this Privacy Policy, your personal information, or how your information is processed, please contact us:
Human Memory Lab Inc
16192 Coastal Highway
Lewes, Delaware 19958
United States
Email: hello@life-book.ai